Terms of Service for MUMU

Effective Date: 1 November 2024

Introduction

These Terms of Service ("Terms") govern your access to and use of MUMU’s physical store, website at www.mumu.sg (the "Site"), and any related services provided by us ("Services"). By accessing or using our Site or Services, you agree to comply with these Terms. If you do not agree, please discontinue your use of our Site, physical store, or Services.

1. Definitions

• "Services" refers to all services offered by MUMU through our Site or physical store.

• "Products" means any goods sold by MUMU through the Site or physical store.

• "User" refers to any individual who accesses or uses our Site or Services.

2. Acceptance of Terms

By using our Site, Services, or physical store, you confirm that you are of legal age in your jurisdiction or have obtained consent from a legal guardian. These Terms apply to all users, including customers, vendors, and visitors.

3. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on our Site, and we will notify you of significant changes through email or prominent notices on the Site. Continued use of our Services after modifications constitutes acceptance of the updated Terms.

4. Use of the Site, Store, and Services

• Permissible Use: The Site and physical store are for personal, non-commercial use. You may not exploit any portion of our Services without express permission.

• Prohibited Conduct: You agree not to engage in activities that violate laws, infringe upon intellectual property rights, or harm MUMU or others, including harassment, defamation, or the use of malware.

5. Product and Service Information

We strive to provide accurate information about our products and services; however, we do not guarantee completeness or accuracy. The Site and physical store may include errors or outdated information.

6. Pricing and Availability

All prices and product availability are subject to change without notice. We reserve the right to modify or discontinue products at any time without liability to you or third parties.

7. Orders and Billing

• Order Acceptance: Placing an order does not guarantee acceptance. We reserve the right to cancel orders at our discretion.

• Billing Accuracy: You agree to provide accurate billing and contact information for all transactions.

8. Returns and Exchanges

Returns and exchanges are subject to our Refund Policy. Items purchased online or in-store must meet the eligibility requirements detailed in that policy. Please refer to our Refund Policy for more information.

9. Intellectual Property

All content on the Site, including text, images, and trademarks, is owned by MUMU. Unauthorized use of our intellectual property is prohibited.

10. Third-Party Links and Tools

Our Site may include links to third-party websites or tools for your convenience. We are not responsible for their content, policies, or services, and your interactions with them are at your own risk.

11. Limitation of Liability

MUMU and its affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our Site, store, or Services, even if advised of such potential damages. This limitation applies to all claims to the fullest extent permitted by law.

12. Indemnification

You agree to indemnify and hold MUMU harmless from any claims, losses, or damages, including legal fees, arising out of your violation of these Terms or misuse of our Services.

13. Dispute Resolution

In the event of a dispute, you agree to contact MUMU’s customer service for resolution before pursuing legal action. If the dispute cannot be resolved through customer service, it will be handled through binding arbitration under the laws of Singapore. Mediation may be pursued prior to arbitration.

14. Governing Law

These Terms are governed by the laws of Singapore.

15. Contact Information

For questions about these Terms or to contact us, reach us at:

• Email: mumusgofficial@gmail.com

• Contact Form

We encourage you to reach out for any clarifications or concerns.