Frequently Asked Questions (FAQ)

1. Do you offer custom furniture and tableware?
Yes, we offer custom furniture and tableware solutions. Please contact us for further details and to discuss your design preferences.

2. Do you ship internationally?
At the moment, we only offer delivery within Singapore.

3. What materials are used in your tableware products?
Our tableware is crafted using FDA-certified natural oils and beeswax, ensuring they are safe for food contact and meet stringent quality and safety standards.

4. What type of wood is used for your furniture and tableware?
Our primary material is solid teak wood, which is sustainably sourced from government-regulated plantations in Java, Indonesia. However, upon request, we can also use Mahogany or rattan for certain pieces.

5. How do I maintain my teak furniture?
To keep your teak furniture in great condition, clean it with mild soap and water. We also recommend applying teak oil or sealer every 6-12 months to maintain its golden-brown color.

6. Are the prices inclusive of GST?
Yes, all prices listed on our website are inclusive of the prevailing GST.

7. What is the delivery lead time for orders?
In-stock items are typically delivered within 5-14 working days, depending on availability. Custom orders may take up to 120 days.

8. What should I do if my delivery is delayed?
Delays can occasionally occur due to weather, traffic, or other unforeseen circumstances. We appreciate your patience and understanding during these times.

9. What is your warranty policy?

• Tableware & Accessories: 7 days from the delivery date.

• Furniture: 3 months from the delivery date.
  Our warranty covers defects in materials and craftsmanship, but it does not cover normal wear and tear, aesthetic variations, or damage from misuse.

10. How can I contact you for more information?
You can email us at mumusgofficial@gmail.com or visit our Contact Page for further assistance.